Isu kualiti dan produktiviti / 
 Isu kualiti & produktiviti. 
di sunting oleh  Mokhtar Abdullah ... [et al.]. 
 - Bangi :  Penerbit Universiti Kebangsaan Malaysia,  2002. 
 - 199 p. :  ill. ;  25 cm. 
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<br/><br/><label>ISBN: </label>9679425606  Hadiah 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.<br/>Total quality management in government.<br/>Total quality management--Malaysia.<br/>Total quality management in government--Malaysia.