Competing through  customer service /  [videorecording] : 
produced by The Video Training Company 
 - Australia :  The Video Training company ,  1998 
 - 1 videocassette (U-Matic) (60 min.) :  sd., col. ;  3/4 in.  4 facilitator's notes 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services--Law and legislation