TY  - BOOK
AU  - Cherniss,Cary
AU  - Adler,Mitchel
TI  - Promoting emotional intelligence in organizations: make training in emotional intelligence effective 
SN  - 1562861379 (pbk.)
PY  - 2000///
CY  - Alexandria, VA
PB  - ASTD
KW  - Employee motivation
KW  - Emotional intelligence
KW  - Personnel management
N1  - Includes bibliographical references (p. 169-184)
ER  -