Cherniss, Cary. Promoting emotional intelligence in organizations : make training in emotional intelligence effective / by Cary Cherniss and Mitchel Adler ; foreword by Daniel Goleman. - Alexandria, VA : ASTD, 2000. - xiii, 186 p. : ill. ; 24 cm. Includes bibliographical references (p. 169-184). ISBN: 1562861379 (pbk.) RM124.42 Subjects--Topical Terms: Employee motivation.Emotional intelligence.Personnel management.