Sistem pengurusan kualiti MS ISO 9000 dalam pendidikan : konsep & applikasi di sekolah / Rushami Zien Yusoff ... [et al.] - Sintok : Penerbit Universiti Utara Malaysia, 1999 - 844 p. : ill. ; 30 cm.

9839559648 RM110.00


School management and organization--Standards--Malaysia
Educational evaluation--Standards--Malaysia
Total quality management
ISO 9000 Series Standards