Fruehling, Rosemary T. Business correspondence : essentials of communication / Rosemary T. Fruehling, Sharon Bouchard - 4th ed. - McGraw-Hill, New York : Gregg Division, 1986 - 204 p. ; 24 cm. Bibliography : p. 189-202 ISBN: 007022515X LCCN: 85-18507 Subjects--Topical Terms: Commercial correspondence