Parasuraman, A. Techno-ready marketing : how and why your customers adopt technology / A. Parasuraman and Charles L. Colby. - New York : Free Press, 2001. - xiv, 224 p. : ill. ; 22 cm. Includes bibliographical references and index. ISBN: 0684864940 RM108.27 LCCN: 00-065457 Subjects--Topical Terms: Technological innovations--Management.Technological innovations--Marketing.