Parasuraman, A.

Techno-ready marketing : how and why your customers adopt technology / A. Parasuraman and Charles L. Colby. - New York : Free Press, 2001. - xiv, 224 p. : ill. ; 22 cm.

Includes bibliographical references and index.

0684864940 RM108.27

00-065457


Technological innovations--Management.
Technological innovations--Marketing.