TY  - BOOK
AU  - Booher,Dianna Daniels
TI  - E-Writing: 21st-century tools for effective communication 
SN  - 0743412583
PY  - 2001///
CY  - New York
PB  - Pocket Books
KW  - Electronic mail messages
KW  - Handbooks, manuals, etc
KW  - Electronic mail systems
KW  - Business writing
KW  - Business communication
N1  - Bibliography: p. 361-362
ER  -