TY  - BOOK
AU  - Breitman,Patti
AU  - Hatch,Connie
TI  - How to say no without feeling guilty: and say yes to more time, more joy, and what matters most to you 
SN  - 0091822246
PY  - 2000///
CY  - London
PB  - Vermilion
KW  - Assertiveness (Psychology)
KW  - Interpersonal communication
N1  - Includes bibliographical references (p. [239]-242) and index
ER  -