TY  - ADVS
AU  - Sealy,Stephen
TI  - How to give exceptional customer service
PY  - 1993///
CY  - [S.l.]
PB  - CareerTrack Publications
KW  - Customer services
N1  - volume 1; The total service experience -; volume 2; Delivering service with heart -; volume 3; Pleasing the challenging customer -; volume 4; Becoming a service star; Executive producer, Winsor White ; writers, Billy Reilly, Stephen Sealy, Jeff Salzman ; editors, Dale Hinkle, Mike Devereux; Host: Lisa Ford ; co-host: Terry Phillips
N2  - The program is presented in four distinct tape volumes, each with a different theme. Volume 1 introduce to the power of exceptional service, volume 2 covers the essential skills of exceptional customer service, volume 3 focuses on how to please your most challenging customers, volume 4 wraps up the series with an array of advanced service skills
ER  -