TY  - BOOK
AU  - Minasi,Mark
TI  - The software conspiracy: why software companies put out faulty products, how they can hurt you, and what you can do about it 
SN  - 0071348069
PY  - 2000///
CY  - New York
PB  - McGraw-Hill
KW  - Computer software
KW  - Quality control
KW  - Manufacures
KW  - Defects
N1  - Includes bibliographical references (p. 253-260) and index
ER  -