TY  - BOOK
AU  - Marshall,Susan
TI  - How to grow a backbone: 10 strategies for gaining power and influence at work 
SN  - 0809224941
PY  - 2000///
CY  - Chicago, Illinois
PB  - Contemporary Books
KW  - Success
KW  - Success in business
KW  - Assertiveness (Psychology)
KW  - Interpersonal communication
N1  - Includes bibliographical references (p. 187-189) and index
ER  -