Zwell, Michael <br/><br/>
Creating a culture of competence / 
Michael Zwell 
 - New York :  John Wiley & Sons,  2000 
 - 344 p. ;  24 cm. 
<br/><br/><label>ISBN: </label>0471350745  RM116.26 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management<br/>Performance standards<br/>Competencies<br/>Interpersonal