Burrill, Claude W. <br/><br/>
Achieving quality through continual improvement / 
Claude W. Burrill, Johannes Ledolter 
 - New York :  John Wiley & Sons,  1999 
 - 630 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>0471092207  RM437.54 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management<br/>ISO 9000 Series Standards<br/>Quality assurance