TY  - ADVS
AU  - Lorenzo,Doreen
AU  - Goldman,Donna
AU  - Kantola,Rick
TI  - Supervising for quality
PY  - 0000///[n.d.]
CY  - California, Sydney
PB  - Kantola Productions [publication company], First Training [distributor]
KW  - Management
KW  - Quality control
N1  - Accompanied by 1 instructor's manual and 1 study guide; Presented by Toastmasters International and Kantola Productions; Executive producer, Steve Kantola, Rick Kantola
N2  - Teach management skills that will help the managers to fulfill both traditional supervision responsibilities and the manager's responsibilities to encourage employee involvement and continuous quality improvement
ER  -