TY  - BOOK
AU  - Brenman,J.L.
AU  - Shah,Tarla
TI  - Managing quality in higher education: an international perspective on institutional assessment and change 
SN  - 0335206743
PY  - 2000///
CY  - Buckingham
PB  - Society for Research into Higher Education, Open University Press
KW  - Education, Higher
KW  - Evaluation
KW  - Case studies
KW  - Total quality management
N1  - Includes bibliographical references and index
ER  -