Managing quality in higher education : an international perspective on institutional assessment and change /
John Brenman and Tarla Shah
- Buckingham : Society for Research into Higher Education Open University Press , 2000
- vii, : 159 p. ; 24 cm.
Includes bibliographical references and index
0335206743 RM378.17
99-088069
Education, Higher--Evaluation--Case studies Total quality management--Case studies.