Brenman, J. L. 1947-

Managing quality in higher education : an international perspective on institutional assessment and change / John Brenman and Tarla Shah - Buckingham : Society for Research into Higher Education Open University Press , 2000 - vii, : 159 p. ; 24 cm.

Includes bibliographical references and index

0335206743 RM378.17

99-088069


Education, Higher--Evaluation--Case studies
Total quality management--Case studies.