TY - BOOK AU - Hale,Judith A. TI - Performance-based certification: how to design a valid, defensible, cost-effective program SN - 0787946400 PY - 2000/// CY - San Francisco, Calif. PB - Jossey-Bass/Pfeiffer KW - Occupations KW - Certification KW - Professions N1 - Book is accompanied by one diskette, entitled'Performance-based certification', bearing the same call number and available at Bahagian Koleksi Media; Includes bibliographical references and index ER -