Borisoff, Deborah.

Conflict management : a communication skill approach / Deborah Borisoff, David A. Victor. - 2nd ed. - Boston : Allyn and Bacon , 1998 - viii , 247 p. ; 23 cm.

Includes bibliographical references and index.

0205272940 RM192.48

97-22524


Interpersonal conflict.
Conflict management.
Interpersonal communication.

HM136