Sterne, Jim  1955- <br/><br/>
Email marketing :  using email to reach your target audience and build customer relationships / 
Jim Sterne, Anthony Priore 
 - New York :  John Wiley & Sons,  2000 
 - xiii, 303 p. :  ill. ;  24 cm. 
<br/><br/> 'Wiley computer publishing.'  Includes index 
<br/><br/><label>ISBN: </label>0471383090 (pbk./website : alk. paper)  RM96.27 
<br/><br/><label>LCCN: </label>99-086130 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Telemarketing<br/>Electronic mail messages<br/>Customer relations