TY  - BOOK
AU  - Boswell,Suzanne
TI  - The mystery patient's guide to gaining and retaining patients
SN  - 0878146547
PY  - 1997///
CY  - Tulsa, Okla.
PB  - PennWell Pub. Co.
KW  - Dentist - patient Relations
KW  - Marketing of Health Services
KW  - methods
KW  - Dental care
N1  - Inludes index
ER  -