TY - BOOK AU - Norausky,Patrick H. TI - The customer and supplier innovation team: guideboook SN - 0873894790 PY - 2000/// CY - Milwaukee, WI PB - ASQ Qualtiy Press KW - Physical distribution of goods KW - Management KW - Marketing channels KW - Business logistics N1 - Includes bibliographical references (p. 249-252) and index ER -