TY  - BOOK
AU  - Kimberly,John R.
AU  - Minvielle,Etienne
TI  - The quality imperative: measurement and management of quality in healthcare 
SN  - 1860941737
PY  - 2000///
CY  - London
PB  - Imperial College Press
KW  - Medical care
KW  - Quality control
ER  -