The knowledge management toolkit : practical techniques for building a knowledge management system /
Amrit Tiwana.
- Upper Saddle River, NJ : Prentice Hall PTR, 2000.
- xxvi, 608 p. : ill. ; 24 cm. + 1 computer optical disc (4 3/4 in.)
Book is accompanied by 1 CD, entitled'The knowledge management toolkit' bearing the same call number and available at Bahagian Koleksi Media
Includes bibliographical references (p. 565-587) and index.