Moen, Ronald D. <br/><br/>
Quality improvement through planned experimentation / 
Ronald D. Moen, Thomas W. Nolan, Lloyd P. Provost. 
 - 2nd ed. 
 - New York :  McGraw-Hill,  1999. 
 - xvi, 474 p. :  ill. ;  23 cm. +  1 computer  laser disc (4 3/4 in.) 
<br/><br/> Book is accompanied by 1 CD, entitled'Quality improvement through planned experimentation, 2nd ed.' bearing the same call number and available at Bahagian Koleksi Media 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>0079137814  RM281.20 
<br/><br/><label>LCCN: </label>98-008290 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality control--Statistical methods.<br/>Process control--Statistical methods.<br/>Experimental design.