TY - BOOK AU - Turner,G.R. AU - Hadfield,R.P. TI - Total quality management in the chemical inductry - strategies for success T2 - Special publication / The Royal Society of Chemistry SN - 0851866247 CY - Cambridge : 1994 KW - Total quality management KW - Congresses KW - Chemical industry KW - Quality control KW - Management N1 - The proceedings of a symposium jointly organised by the North West Region of the Industrial Division of The Royal Society of Chemistry and the Society of Chemical Industry, 22-24 September 1993, at the University of Salford; Buku bacaan asas fakulti ER -