TY  - BOOK
AU  - Seifert,Lucy
AU  - Stacey,Mary
TI  - Troubleshooting for trainers: getting it right when things go wrong 
SN  - 0566079143
PY  - 1998///
CY  - Aldershot, Hampshire, England
PB  - Gower
KW  - Training
KW  - Employees
KW  - Training of
N1  - Includes bibliographical references and index
ER  -