Kolarik, William J., <br/><br/>
Creating quality :  process design for results / 
William J. Kolarik 
 - Boston :  WCB/McGraw-Hill,  1999. 
 - xii, 641 pages :  illustrations ;  24 cm. 
 - McGraw-Hill series in industrial engineering and management science .
<br/><br/> Includes indexes 
<br/><br/><label>ISBN: </label>0070363099  RM 352.15 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Production engineering.<br/>Quality control.