TY  - BOOK
AU  - Regini,Marino
AU  - Kitay,Jim
AU  - Baethge,Martin
TI  - From tellers to sellers: changing employment relations in banks 
SN  - 0262181932
PY  - 1999///
CY  - Cambridge, Mass.
PB  - MIT Press
KW  - Bank management
KW  - Banks and banking
KW  - Personnel management
KW  - Bank employees
KW  - Labor productivity
N1  - Includes bibliographical references and index
ER  -