From tellers to sellers :  changing employment relations in banks / 
edited by Marino Regini, Jim Kitay, and Martin Baethge 
 - Cambridge, Mass. :  MIT Press,  1999 
 - xii, 342 p. :  ill. ;  23 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>0262181932  RM192.76 
<br/><br/><label>LCCN: </label>99-025719 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Bank management<br/>Banks and banking--Personnel management<br/>Bank employees<br/>Banks and banking--Labor productivity