TY  - BOOK
AU  - Heron,John
TI  - The complete facilitator's handbook
SN  - 0749429720
PY  - 1999///
CY  - London
PB  - Kogan Page
KW  - Communication in small groups
KW  - Group decision-making
KW  - Experiential learning
KW  - Group facilitation
N1  - Includes bibliographical references and index
ER  -