TY  - BOOK
AU  - Bergmann,Horst
AU  - Hurson,Kathleen
AU  - Russ-Eft,Darlene F.
TI  - Everyone a leader: a grassroots model for the new workplace 
SN  - 0471197637
PY  - 1999///
CY  - New York
PB  - John Wiley & Sons
KW  - Leadership
KW  - Management
KW  - Supervision of employees
KW  - Customer relations
N1  - Includes bibliographical references and index
ER  -