Shapiro, Ronald M. The power of nice : how to negotiate so everyone wins - especially you! / Ronald M. Shapiro and Mark A. Jankowski - New York : John Wiley & Sons, Inc., 1998 - 268 p. : ill. ; 23 cm. ISBN: 0471293776 RM512.55 LCCN: 98-021033 Subjects--Topical Terms: Negotiation in business