TY  - BOOK
AU  - Gudykunst,William B.
AU  - Kim,Young Yun
TI  - Communicating with strangers: an approach to intercultural communication 
SN  - 007034647X
PY  - 1997///
CY  - Boston
PB  - McGraw-Hill
KW  - Intercultural communication
N1  - Includes bibliographical references and index
ER  -