Komunikasi berkesan, Sharifah Ikhlas bt Syed Ismail ... [etal.]
- Kuala Lumpur, Biro Penyelidikan dan Perancangan, InstitutTadbiran Awam Negara, Malaysia, 1988
- 150 p.
- Siri maklumat khas .
Public relations - Malaysia - Handbooks, Manuals, Etc.,Communication - Handbooks, Manuals, Etc., Communication inorganizations - Malaysia - Handbooks, Manuals, Etc.