TY  - BOOK
AU  - Jones,Tom E.
TI  - If it's broken, you can fix it: overcoming dysfunction in the workplace 
SN  - 081440460X
PY  - 1999///
CY  - New York
PB  - AMACOM
KW  - Management
KW  - Communication in management
KW  - Organizational effectiveness
ER  -