Stone, Bob <br/><br/>
Successful telemarketing :  opportunities and techniques for increasing sales and profits / 
Bob Stone, John Wyman 
 - Lincolnwood, Ill. :  NTC Businesss Books,  1986 
 - xii, 236 p. :  ill. ;  23 cm. 
<br/><br/><label>ISBN: </label>0844231339 
<br/><br/><label>LCCN: </label>85-063834