TY  - BOOK
AU  - Lynch,Richard L.
AU  - Cross,Kelvin F.
TI  - Measure up!: yardsticks for continuous improvement 
SN  - 1557860998 :
PY  - 1991///
CY  - Cambridge, Mass.
PB  - Basi Blackwell
KW  - Industrial productivity
KW  - United States
KW  - Quality control
KW  - Business logistics
KW  - Competition, International
N1  - Includes bibliographical references and index
ER  -