TY  - BOOK
AU  - de Winter,Chris
TI  - Selling by telephone: how to turn cold calling into hot profit 
SN  - 0749426764
PY  - 1998///
CY  - London
PB  - Kogan Page
KW  - Telephone selling
KW  - Telemarketing
N1  - Published in association with the Royal Bank of Scotland
ER  -