Jabnoun, Naceur <br/><br/>
Rethinking TQM and making it work / 
Nacer Jabnoun 
 - Kuala Lumpur :  Prentice Hall (M) Sdn. Bhd.,  1999 
 - 232 p. :  ill ;  26 cm. 
<br/><br/><label>ISBN: </label>983923613X  RM23.00 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management