Willianson, Charlotte, 1932- Whose standards? consumer and professional standards in health care Charlotte Williamson - Buckingham Open University Press 1992 - xiii, 155 p. : ill. ; 23 cm. - State of health series . Includes bibliographical references (p. 134-148) and index. ISBN: 0335097200 LCCN: 92-013012 Subjects--Topical Terms: Medical care--United StatesConsumer satisfaction