TY  - BOOK
AU  - Ho,Samuel K.
TI  - TQM: an integrated approach, implementing Total Quality through Japanese 5-S and ISO 9000 
SN  - 0749415614
PY  - 1995///
CY  - London
PB  - Kogan Page
KW  - Total quality management
KW  - Quality control
KW  - Standards
KW  - ISO 9000 Series Standards
KW  - Quality assurance
KW  - Management
N1  - p. 276-280
ER  -