Ho, Samuel K. <br/><br/>
TQM :  an integrated approach, implementing Total Quality through Japanese 5-S and ISO 9000 / 
Samuel K. Ho 
 - London :  Kogan Page,  1995 
 - 292 p. :  ill. ;  25 cm. 
<br/><br/>p. 276-280. 
<br/><br/><label>ISBN: </label>0749415614  RM75.50 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management<br/>Quality control--Standards<br/>ISO 9000 Series Standards<br/>Quality assurance--Management