O'Neil, Rosanna,  1957- <br/><br/>
Total quality management in libraries :  a sourcebook / 
by Rosanna M. O'Neil. 
 - Englewood, Colo. :  Libraries Unlimited,  1994. 
 - 194 p. :  ill. ;  24 cm. 
<br/><br/><label>ISBN: </label>1563082470  RM81.00 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Library administration--United States.<br/>Total quality management.