Martin, Lawrence L. <br/><br/>
Total quality management in human service organizations / 
Lawrence L. Martin. 
 - Newbury Park :  Sage Publications,  1993. 
 - 109 p. :  ill. ;  23 cm. 
 - Sage human services guides ;  vol. 67. .
<br/><br/> 'Published in cooperation with the University of Michigan, School of Social Work' 
<br/><br/>References : p. 104-107. 
<br/><br/><label>ISBN: </label>0803949499  RM128.41 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Human services--Management.--United States<br/>Total quality management--United States.