TY  - BOOK
AU  - Mohd. Abd. Rasid Mohd. Fadzil.
TI  - Total quality management in higher educational institutions: a case study on National University of Malaysia 
PY  - 1996///
CY  - Cardiff
PB  - University of Wales
KW  - Universiti Kebangsaan Malaysia
KW  - Total quality management
N1  - Thesis (Master in Business Administration) - University of Wales, 1996; Bibliography :p. 103-108
ER  -