Mohd. Abd. Rasid Mohd. Fadzil.

Total quality management in higher educational institutions : a case study on National University of Malaysia / Mohd. Abd. Rasid Mohd. Fadzil. - Cardiff : University of Wales, 1996. - 108 p. : ill. ; 30 cm.

Thesis (Master in Business Administration) - University of Wales, 1996.

Bibliography :p. 103-108


Universiti Kebangsaan Malaysia.


Total quality management.