TY  - BOOK
AU  - Gitlow,Howard S.
AU  - Gitlow,Shelly J.
TI  - Total quality management in action
SN  - 0131386034
PY  - 1994///
CY  - Englewood Cliffs, N.J
PB  - PTR Prentice Hall
KW  - Total quality management
N1  - Koleksi Bacaan Ringan
ER  -