Gitlow, Howard S. <br/><br/>
Total quality management in action / 
by Howard S. Gitlow and Shelly J. Gitlow. 
 - Englewood Cliffs, N.J :  PTR Prentice Hall,  1994. 
 - 266 p. :  ill. ;  23 cm. 
<br/><br/> Koleksi Bacaan Ringan. 
<br/><br/><label>ISBN: </label>0131386034  RM85.77 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.