Hradesky, John L. <br/><br/>
Total quality management handbook / 
Jack Hradesky. 
 - New York :  McGraw-Hill,  1995. 
 - 712 p. :  ill. ;  24 cm. 
<br/><br/><label>ISBN: </label>0070305110  RM215.00 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality control.<br/>Total quality management.